Privacy policy

Updated: November 2026

Controller

CHH Crown Holiday Homes GmbH, Canavesegasse 20, 1230 Vienna, Austria. Email: office@edelweiss-schladming.at.

Hosting and technical logs

Our website is hosted by Netlify. Technical connection information, such as IP address, request time, accessed pages and browser information, may be processed to deliver and secure the website. The legal basis is legitimate interests (GDPR Art. 6(1)(f)). Retention and any international transfers must be confirmed against the actual Netlify account configuration and contract.

Enquiry form

When you submit an enquiry, travel dates, number of guests, accommodation preference, name, email and any optional details are transferred through and stored in Netlify Forms. We process these details to answer your enquiry and take pre-contractual steps (GDPR Art. 6(1)(b)). An enquiry is not a confirmed booking. Actual retention and deletion settings must be verified before publication.

Google Maps

Google Maps is embedded only when you choose “Load Google Maps”. Google may then receive data including your IP address. Loading is based on your consent (GDPR Art. 6(1)(a)). You may instead open the external directions link.

External services

WhatsApp, Google Maps and tourism websites are external services with their own privacy policies. Phone and email contacts are handled through the respective communication providers.

Language preferences

Your language choice is saved locally in your browser. The supplied website does not currently include advertising or analytics tracking. This policy must be updated if new services are added.

Your rights

Subject to applicable law, you may request access, rectification, erasure, restriction, portability and objection, or withdraw consent. Contact the email above. You may lodge a complaint with the Austrian Data Protection Authority: www.dsb.gv.at.